Privacy Policy

Important Notice:

VSO Cloud respects and protects the security of user’s information and privacy. We may collect and use your information when you use VSO Cloud services. This Privacy Policy is intended to introduce how we collect, use, store and share information and the actions we take to protect the security of your information. If you have any doubts about the terms, please contact us via customer service hotline 400-164-7979 for consultation.

By using or continuing to use our services, you acknowledge and accept the current contents of the terms and the contents that may be updated at any time.

Article 1. Information We May Collect

Personal Information refers to information that can determine individual’s identity when used alone or combination with other information. When we provide services, we may collect, store and use the following information related to you.
1.1 Information You Provide
1.1.1 When registering, you provide us with your account name, mobile phone number or email, and create a password.
1.1.2 To protect your legal rights and transaction security, when you use VSO Cloud specific products or services we may request you to provide more authentic identity information including your name, ID number, date of birth, etc., for real-name authentication or payment verification.
1.1.3 Sensitive Personal Information

Special note: Some of your personal information, such as religious belief, biometric information, health and medical information, etc., may be considered sensitive personal information. Uploading, providing or posting this information on VSO Cloud platform will result in someone else being aware of your sensitive personal information, therefore, please be cautious.

1.2 Information Collected During Your Use of Products or Services
During your use of VSO Cloud products or services, we may collect the following information:
1.2.1 The shared information you send to other parties through our services and the information that you store when using our services.
1.2.2 Your information shared by other parties.
1.2.3 Your shared information provided by other parties when using our services.
1.2.4 Log information, that is, technical information that the system may collect through cookies or other means when using our products or services, including device information (such as your hardware model, operating system version, unique device identifier, etc.); geographic location information; device connection information (e.g., browser type, telecom carrier, language, etc.); device status information.
1.2.5 Special Tips:
(1) We may associate the above information and may associate your device information with your account so that we can provide you with consistent services on these devices.
(2) You may terminate the collection of your information by turning off the location function, rejecting the cookie, etc., but you may not be able to acquire the related service or the effect that the related service is intended to achieve.
1.3 Information from Third Parties
When you use VSO Cloud products or services, we may receive your personal information from other third-party service providers, payment agencies, etc., in accordance with laws and regulations or based on your authorization.

Article 2. How to Manage Your Information

2.1 VSO Cloud is doing everything possible to ensure that you can successfully access and manage the information in your VSO Cloud account in accordance with the laws and regulations. We provide you means to update and modify your account information. When you need to delete your personal information, we may ask you to authenticate to protect your information.
2.2 Please understand that due to legal or regulatory requirements, technical limitations or other reasons, we may not be able to meet all your requirements, but we will communicate with you to deal with issues within a reasonable period.
2.3 We Further Remind You to Pay Attention to the following matters:
As long as you do not delete the published shared information, the information will remain in the public domain; even if you delete the shared information, the information may be cached, copied or stored independently by other users or third parties which are not under our control, or saved by other users or such third parties in the public domain.
Therefore, please carefully consider whether the information you post contains sensitive private information or information that you do not want to be known to the outside world before the information is released. If it is included, please do not upload, publish or share such information.

Article 3. Description of Information Collection Methods Such As Cookies

3.1 VSO Cloud may collect and use your information through cookies or other methods, and then store this information as log information. You may choose to refuse cookies by modifying your browser settings, but you may not be able to sign in or use VSO Cloud services or features which rely on cookies.
3.2 We use our own cookies or other methods to collect information for providing you with better services. Its main purpose is to: identify and remember your user identity; save the user preferences and other information you provide to us; analyze your use of our services and your activity preferences; optimize our ads to serve more personalized ads.

Article 4. The Circumstances in Which We May Use the Collected Information

The purpose of our collection and use of your information is to:
4.1 Help you to complete user registration and provide you with products or services;
4.2 Improve products or services by evaluating, maintaining and improving the products or services we operate;
4.3 We may conduct statistics and analysis on the use of products and services. We may share these statistics with the public to demonstrate the overall usage trends of our services, or provide these analysis results to our advertisers and third-party partners for advertising services. In any case, the statistics will not contain any personally identifiable information about you.
4.4 Such information may be used for security purposes. For example, we may use your information for identity authentication, security protection, archiving and backup to detect, investigate and dispose activities that may endanger the security violate laws and regulations, and finally protect user rights.
4.5 We may use your information for information push and notification, including commercial promotion and advertising-type information push.

Article 5. The Circumstances in Which We May Share, Disclose or Transfer Your Information

5.1 We will not share your information with any third party without your consent, except in the following cases:
5.1.1 In order to achieve the objectives listed in Article 4, we will share your information with affiliates based on the principle of necessity in order to improve the quality of products and services;
5.1.2 Share your information with business partners or other trusted third-party service providers, third-party suppliers, third-party agents, etc., in order to make third parties provide services to you and improve the quality of services;
5.1.3 To prevent the occurrence of serious illegal activities or suspected criminal activities, necessary and reasonable action must be taken;
5.1.4 Comply with the requirements of any applicable laws and regulations, court decisions or judgments, or mandatory requirements of government agencies。
5.2 The Circumstances in Which We May Transfer Your Information
We will not transfer your data to third parties without your consent, except in the following cases:
When VSO Cloud and its affiliates are engaged in mergers, divisions, liquidation, acquisitions or sales of assets or businesses, your personal information may be transferred as part of such transactions, but we will make every effort to ensure the security of data transfer. You agree to understand and recognize this.

Article 6. How We Retain, Store and Protect Your Information

6.1 Your personal information we collect will remain on the server located in Suzhou. This information and materials may be sent to, accessed, stored and displayed in your country, region, or location where VSO Cloud collects information and materials.
6.2 We attach great importance to information security and have established a dedicated technical team to establish systems and procedures that comply with data security technology standards. In addition, we also stick to protect your information from being accessed, used or disclosed by unauthorized access through multiple measures such as access control and security incident handling. But please understand that the rapid development of Internet technology and possible malicious attacks may make the 100% information security impossible, and there may occur some security issues beyond our control. In the event of such problems, we will do our utmost to dispose of security incidents in a timely manner.
6.3 As one of the preventive measures in advance, we also remind you to strengthen the security of your accounts and information by using more complicated passwords and change it regularly, carefully disclose your personal sensitive information, and pay attention to the settings of device permissions when replacing devices. We will also remind you of new security attacks and precautions in the form of occasional notifications, therefore you shall pay close attention to these notifications.

Article 7. Third-Party Social Media or Other Services

7.1 You can sign in to our services through third-party social media (Wechat, QQ, etc.), and we also provide you with the feature of sharing your content to social media or other services provided by third parties (such as Wechat, Weibo and other social media and networks); we will also provide you with links through advertisements or other means of our services, allowing you to access third party services or websites. The process of using these services may result in the collection of your personal information.
7.2 In view of the fact that these third-party social media or other services are operated by third parties. When you use services operated by third parties, you are required to accept the Terms of Service and Privacy Policy of third parties. Therefore, we strongly recommend you to read their terms and conditions carefully.

Article 8. Information Protection for Minors

8.1 We attach great importance to the protection of information about Minors. If you are a minor under the age of 18, we encourage you to ask your guardian to read this Privacy Policy carefully, and use our products or services, or provide us with your information with the consent of your guardian.
8.2 If a minor under the age of 18 has provided us with personal information without guardian consent, the guardian should contact us to remove the information. you may send your request in written to

Article 9. Scope of Application

9.1 All products and services of VSO Cloud platform are subject to this Terms. If certain products or services require specific privacy policies, we will explain to you before providing these products or services.
9.2 This Terms does not apply to products or services that are accessed through our products or services and that are provided to you by third parties, such as third-party websites displayed in our products or services. It is important to note that when you use a third-party product or service, your information protection shall apply to that third party's privacy policy.

Article 10. Supplementary

10.1 The Privacy Policy shall remain in force for a long period of time, effect from the time you confirm your acceptance, or from the time you use this Service in any way, whichever comes first.
10.2 This Privacy Policy and VSO Cloud User Agreement constitute an integral part and have the same legal effect. Users shall abide by the VSO Cloud User Agreement and related business terms for matters not covered in this Privacy Policy.
10.3 Within the maximum scope allowed by law, VSO Cloud reserves the right of final interpretation of this Privacy Policy.